Unnamed caller
8 Sept, 9:44 am IST · Case transcript T07
Summary
Declined: Unnamed caller. Needs completion in 3 weeks, which is under the 6-week minimum lead time (services.md).
Caller & project details
- Caller
- Not given
- Phone
- Not given
- Caller type
- New enquiry
- Project type
- Residential — partial (2+ rooms / floor)
- Carpet area
- Not stated
- Location
- Not stated
- Timeline
- Before Diwali (~3 weeks)
- Budget (volunteered)
- Not mentioned
- Decision-maker
- Not confirmed
- Asked about pricing
- No
- Duration
- 3m 15s
- Cost
- ₹14.00 (estimated)
Qualification criteria
The five criteria from qualified.md
- Real design + execution project✓ Pass
Residential — partial (2+ rooms / floor) with execution.
- In service area (Pune / PCMC)? Unclear
Location not stated.
- Realistic timeline✕ Fail
Needs completion in 3 weeks, which is under the 6-week minimum lead time (services.md).
- Budget broadly aligned (volunteered only)✓ Pass
Budget not mentioned, so treated as qualified (qualified.md). Not probed.
- Decision-maker on call (or authorised)? Unclear
Not confirmed. Treated as qualified and noted for the designer (qualified.md: don't push).
What the receptionist says
Generated reply, checked by the pricing guard so it never contains a figure.
Thank you for calling. Our design phase alone takes 3–4 weeks, and execution takes 8–16 weeks, so we can't take on a project that needs to be ready in under six weeks without rushing it. If your timeline moves, we'd love to hear from you.
Human handoff
No handoff needed for this outcome.
Transcript summary (from case data)
Wants living room and kitchen redone before Diwali (~3 weeks away). Asked about doing just the living room. Will think about starting after Diwali.